Let Us Help You: We want your business, not just once, but for an extended relationship. To make sure we deserve your continued patronage, we promise you 100% satisfaction in every transaction. Our goal is to make sure that you purchase and receive the right product Right From The Start. If you know what you need, the KramerDepot ordering process is simple and straightforward. If you are unsure, we have technical support representatives available Monday to Friday from 8AM to 5 PM Eastern Time. We answer e-mail almost immediately during working hours. We are happy and eager to help you choose the products that will meet your needs.
Most items may be returned within 30 days of receipt. Please call our Customer Service Department at 1-888-515-9443 for shipping instructions prior to return. Returns are accepted once written authorization has been obtained. All returns must be in original packing, unused and in resalable condition. Merchandise must be shipped to us prepaid; our warehouse cannot accept COD's. Item(s) will be subject to a 25% restocking and repackaging fee. A merchandise credit will be issued for returned goods; cash refunds will not be issued. Shipping and handling charges are nonrefundable.
A Division of Kramer Industries, Inc.